Shipping & Refund Policy

📦  Clear & Fair Policies

Shipping & Refund Policy

Transparent policies built around your trust. We make returns easy and delivery reliable.

Last updated: June 2026

⏱️
Processing Time
1–2 Business Days
🚚
Standard Delivery
12-15 Business Days
🔄
Return Window
7 Days from Delivery

🚚 Shipping Policy

Shipping Timeframes

Shipping Method Delivery Time Cost
Express  1–3 business days Additional charges apply



Order Tracking

Once your order ships, you'll receive a tracking number via email. Track your shipment in real time through our courier's portal.

💡 Orders placed after 3:00 PM or on weekends/holidays will be processed the next business day.

🔄 Refund Policy

How to Return

1
Email Us
Contact support@hariox.com with your order number and reason for return.
2
Get Approval
Our team reviews and approves your return within 2 business days.
3
Ship It Back
Pack the item securely and ship it using a trackable courier service.
4
Get Refunded
Once received and inspected, your refund is processed within 5–7 business days.

Non-Returnable Items

  • Opened software, digital downloads, or activated licence keys
  • Products damaged due to misuse, drops, or water damage
  • Items returned without original packaging or missing accessories

Defective Items & Exchanges

Received a damaged or defective product? Contact us within 48 hours of delivery with photos. We'll arrange a free replacement at no cost to you.

Order Cancellations

Cancel within 12 hours of placing your order for a full refund. After dispatch, cancellations are not possible — please initiate a return instead.


Need Help with a Return?

Our support team is ready to make the process smooth and hassle-free.

Contact Support →